Engage users around the world through a trusted messaging solution built for seamless and secure business communication.
With billions of active users worldwide, messaging platforms are among the most popular communication channels after SMS. They are widely used because they are free to access, highly secure, support rich media, and enable instant conversations. Users check messages multiple times a day, making this channel ideal for driving strong customer engagement.
Our Business Messaging Solution is designed to enable direct conversations between your brand and individual customers. It can be used for customer support, marketing communication, and transactional messaging such as alerts, updates, notifications, and reminders. Conversations can be initiated by either the business or the customer and managed through live agents or automated chatbots, ensuring fast, efficient, and scalable communication.
Businesses can build a verified business profile after verification and can display a WhatsApp green tick, company logo, descriptors, contact information, etc. Inspire customer confidence by putting security first.
Address various customer touchpoints by sending notifications on purchases, offers, account updates and reminders. This helps organizations in better customer relations and engagement.
Share media-rich texts, containing audio or video files, images, location, CTA button, and much more. Invoices, schedules, calendar and specification documents like PDF or Word files can be shared .
Engage customers to buy products, make purchase of items added to cart, initiate return of items, raise issues, handle support etc. by adding reply to buttons or by listing options to your WhatsApp messages.
Engage your opted-in customers with WhatsApp promotional messages to drive conversions and boost customer retention. You can share QR Codes or visual coupons for better prospect or customer engagement.
Messaging platforms have users across countries worldwide and are popular with all age groups due to their simple and easy-to-use features. WabaSMS helps you connect with customers globally, enabling better reach, engagement, and business growth.
In today’s fast-paced digital world, customers expect quick responses from businesses. WabaSMS helps you communicate instantly without high costs. All you need is a stable internet connection to start engaging your customers through business messaging.
Business messaging allows brands to communicate in a more personal and authentic way. WabaSMS enables you to send personalized promotions, updates, and notifications from a branded business profile. Rich media messages help capture attention and encourage faster customer action.
With WabaSMS, you can build personalized interactions with your customers using rich content such as images, videos, PDFs, buttons, and more. Delivery and read receipts help you track message status and ensure your communication is seen and engaged with.
Add interactive media to your text-based messages for a higher level of customer engagement & experience.
Provide address, description, email, and website, in an environment including your corporate identity.
Provide customer service interactions in an environment your customer is already familiar with and can respond to.
Make sure that your message has reached the customer quickly and easily with WhatsApp read receipts.
Send messages to any recipient who has WhatsApp installed on their device irrespective of the device or OS.
Enrich your customers’ shopping experience and improve conversions by automating abandoned cart reminders, on-stock notifications, order updates, and price drop alerts using WhatsApp APIs.
Put an end to endless wait times and tardy paper communications by sending timely bank statements, account updates, credit card approvals, payment receipts and much more.
Be in the driver’s seat and shift customer marketing and support by sending promotions & automated service dates, insurance and warranty renewal reminders via WhatsApp Business Platform.
Be the gateway to your customer and manage their travel needs by-the-minute – be it for ticket purchases, itinerary updates or for location-based services while they are on-the-go.
Reel in new customers and retain existing ones by sending them attractive offers, encouraging them to sign up for membership programs, and even alerting them when their favourite brand introduces new products.
Share the new tariff plans, billing alerts, offers with your customers. Provide quick support and responsive resolutions to customer queries and service activation or deactivation.
Make patients feel their health and wellness is your top priority. Be the hospital at hand by sending automated WhatsApp confirmations and reminders for doctor appointments, medical tests, medicine refills and more.
Update your clients with new and upcoming IPOs, share alerts and market trends. Share the new MF offers and help them in optimizing their portfolio with expert and express advice.
